Formal Consumer Complaint - Wrong Non-Veg Delivery (Order ID: [5000-487011-3067])

varshith777

New member
Company Name
Swish
Product Name
Grilled paneer wrap
Loss Amount
218
Ratings
1.00 star(s)
I am filing a complaint against Swish and the associated restaurant for delivering a non-vegetarian item (chicken wrap) instead of a vegetarian item that I had ordered.
I am a lifelong vegetarian, and I unknowingly consumed a portion before realizing the error. This has caused me significant emotional distress, anxiety, and discomfort, as my dietary practices strictly prohibit non-vegetarian food.
I have full supporting evidence including order details, photographs, and video proof confirming the error.
This incident constitutes a clear deficiency in service and negligence. I request:
Full refund
Written apology
Compensation for mental distress caused
I request that appropriate action be taken against the service provider to prevent such incidents in the future.
 

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