Sukhwinder Singh
New member
- Dealer Name
- Longway India
- Company Name
- Amazon Seller Services Private Limited (Amazon India) and Snapmint Financial Services Private Limited
- Customer Care Number
- 1800-3000-9009-
- Loss Amount
- 2219
- Ratings
- Opposite Party Address
- Amazon India: 8th Floor, Brigade Gateway, 26/1 Dr. Rajkumar Road, Bangalore, Karnataka 560055. , Snapmint: Office No. 201, 2nd Floor, C-Wing, Neelkanth Business Park, Nr. Vidyavihar Station, Vidyavihar (W), Mumbai, Maharashtra 400086
To,
The Consumer Redressal Cell / National Consumer Helpline,
Complainant Details:
I am filing this complaint regarding a "deficiency in service" and "unfair trade practices" under the Consumer Protection Act, 2019. [1, 2]
On June 18, 2026, I purchased a Longway Gas Stove via Snapmint (Order #67222701). On June 22, 2026, the tracking status was marked as "Delivered," yet no physical delivery took place. Following my inquiries, the status updated to "Delayed at station," proving that the initial "Delivered" mark was falsified. [1, 2]
Despite multiple escalations to Amazon Shipping and Snapmint, the issue remains unresolved. Furthermore, Snapmint continues to demand EMI payments and is threatening my CIBIL credit score for an item I never received, causing significant mental harassment. [1, 2]
Order Details:
Declaration:
I verify that the facts stated above are true to the best of my knowledge.
Regards,
Sukhwinder Singh
Date: August 20, 2026
The Consumer Redressal Cell / National Consumer Helpline,
Complainant Details:
- Name: Sukhwinder Singh
- Address: [Insert Your Full Address]
- Mobile Number: [Insert Your Registered Mobile Number]
- Amazon Seller Services Pvt. Ltd. (Logistics Provider: Amazon Shipping/ATS)
- Snapmint Financial Services (Platform/Financier)
I am filing this complaint regarding a "deficiency in service" and "unfair trade practices" under the Consumer Protection Act, 2019. [1, 2]
On June 18, 2026, I purchased a Longway Gas Stove via Snapmint (Order #67222701). On June 22, 2026, the tracking status was marked as "Delivered," yet no physical delivery took place. Following my inquiries, the status updated to "Delayed at station," proving that the initial "Delivered" mark was falsified. [1, 2]
Despite multiple escalations to Amazon Shipping and Snapmint, the issue remains unresolved. Furthermore, Snapmint continues to demand EMI payments and is threatening my CIBIL credit score for an item I never received, causing significant mental harassment. [1, 2]
Order Details:
- Order ID: 67222701 [1]
- Tracking ID: 370254341649 [1]
- Item: Longway 3 Burner Auto Ignition Gas Stove
- Delivery Status Discrepancy: Falsely marked "Delivered" while actually "Delayed at station."
- Immediate delivery of the product or a full refund of any amounts paid.
- Cancellation of the EMI loan agreement with Snapmint without any penalty or impact on my credit score.
- Compensation for the mental harassment and time spent resolving this issue.
Declaration:
I verify that the facts stated above are true to the best of my knowledge.
Regards,
Sukhwinder Singh
Date: August 20, 2026
