For last 2 weeks Jio Fibre agents are not repairing and rejecting schedule visit.

Kamakshya nath panda

Kamakshya nath panda

New member
Dealer Name
JIO FIBRE
Company Name
JIO FIBRE
Loss Amount
1126
Ratings
1.00 star(s)
Opposite Party Address
BESIDE NUCLEUS MALL RANCHI
I have a jio fibre connection(post paid) in Ranchi Jharkhand I paid all the money for last month. Now my jio fibre is not working event after raise the complain using my jio app, no agents were visited and against the complain it is showing resolved. I booked again and nothing is happening. No customer grievances or rating nothing for this type of visit. Event there were no customer care service available regarding the booking and problem resolving.
I paid for whole month and my next billing period is coming. Still now no one is showed up for resolving the issue.
Its the one of the worst experience i ever have from a telecom company. Even those who are giving fresh connections for jio fibres were saying that call to customer care.
Kindly resolve this situation as soon as possible.
 
Hello @Kamakshya nath panda

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

Please Note: The process of filing complaint in the Consumer Forum is same, even if the Company is different.

K

Thread 'Filing a case on Jio fiber.'

I’ve booked a new installation of jio fiber on 12 April 2025 it’s been more than 35 days on 16 May 2025. They didn’t turn up for installation, no updates at all and not even refunding the payment I made. Requested in a good way for like 10 times. They’re just taking it for granted and scamming. I’m writing to file for refund.

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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