For Filpkart

Hari.hhh

New member
Seller Name
Goboult
Company Name
Goboult pvt
Product Name
GOBOULT Mustang Sprint
Website Name
support@goboult.co.in
Loss Amount
1850
Ratings
1.00 star(s)
Dear Flipkart Customer Support Team,

I am writing to raise a serious complaint regarding a defective headset that I purchased from Flipkart.

The headset is not working properly. Only one side is working normally, while the other side is experiencing severe lag/issues. Since the product is defective, I immediately requested a return and refund.

However, it has now been around 5 days, and the product pickup has still not been completed. The continued delay is causing me considerable inconvenience. I am a working person and cannot remain available throughout the day waiting for the pickup agent. The pickup should be arranged according to the committed schedule and within a reasonable time.

Additionally, my refund has not yet been credited. I need this money to purchase a replacement product, so the delay is affecting me financially as well.

I request Flipkart to:

  1. Arrange the pickup of the defective headset immediately.
  2. Ensure that the pickup is scheduled at a suitable/committed time instead of causing repeated delays.
  3. Process my refund without any further delay once the pickup is completed.
  4. Provide me with a clear update on the current status of my return and refund.
I expect this issue to be resolved urgently. Please do not extend the pickup or refund timeline any further.

Order ID: OD438735736599788100

Registered Mobile Number: 9778250487
Product: GOBOULT Mustang Sprint,

App Support, Dual Pairing,

60Hrs, 32dB ANC & Quad

Mic ENC, 6.0v Bluetooth

Regards,
Sreehari
 
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