FNP complain - item not delivered and not issuing a refund as well

MeeraK

New member
Seller Name
Ferns and Petals
Company Name
FNP
Product Name
Flask
Website Name
https://www.fnp.com/
Customer Care Number
+91-11-26802680
Loss Amount
907
Ratings
1.00 star(s)
Dear Sir / Ma’am,

I had ordered a flask with personalised name as a birthday gift to my brother which FP failed to deliver.
I chatted with the customer care team, gave them an alternate number and requested to re-deliver. They failed to do the same as well.

Now as I raise my complain again to them ,they informed me they will not issue a refund.
May I request you to look into this matter. I am attaching the invoice and also the email response received from them.

Thank you,
Meera K
 
Back
Top