Flipkart Repeatedly Delaying and Cancelling Orders Without Customer Consent

ayra

New member
Seller Name
Flipkart
Company Name
Flipkart
Website Name
Flipkart
Loss Amount
182
Ratings
1.00 star(s)
I am filing this complaint against Flipkart regarding repeated failure to deliver products within the promised delivery dates.

I have placed orders on Flipkart based on the delivery dates shown at the time of purchase. However, Flipkart has repeatedly failed to deliver the products on the promised dates and continuously reschedules the delivery date without providing a satisfactory reason.

In some instances, the orders have also been cancelled without my consent or approval, even though I was willing to receive the products. This has caused considerable inconvenience, wasted my time, and affected my ability to purchase the required products on time.

The repeated changes to the promised delivery dates and cancellation of orders without my consent are unfair and have caused unnecessary inconvenience as a consumer.

I request the concerned authority to look into this matter and direct Flipkart to:

  1. Provide a proper explanation for the repeated delivery delays and cancellations.
  2. Ensure that products are delivered within the promised time when an order is accepted.
  3. Stop cancelling orders without the customer's consent, except where genuinely unavoidable and properly justified.
  4. Provide appropriate compensation for the inconvenience and loss caused by these repeated failures.
  5. Take necessary corrective action to prevent such incidents from recurring.
I am attaching the relevant order details, screenshots, delivery-date changes, cancellation information, and other supporting documents as evidence.
 

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