Other Item Flipkart order not delivered, refund not received

jeevan86

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Dealer Name
Cresurge Private Limited
Company Name
Flipkart India Private Limited
Product Name
KADENCE KAD-BLK-EQ-C (with online Courses) Acoustic Guitar Spruce Rosewood Right Hand Orientation
Loss Amount
4954
Ratings
1.00 star(s)
Opposite Party Address
Flipkart India Private Limited
SURVEY NO 696,, GUNDLAPOCHAMPALLI VILLAGE,,
MEDCHAL MANDAL,, Medchal Malkajgiri, Telangana,
501401 , Telangana, IN-TS, IN - 501401
I placed an order on Flipkart for a KADENCE KAD-BLK-EQ-C Acoustic Guitar (Black) for ₹4,954 from seller Cresurge. The order was confirmed on 15 October 2026 and shipped on 16 October 2026. The promised delivery date was 22 October 2026, later revised to 23 October 2026. However, the product has not been delivered to me, and I have not received a refund of the amount paid.

Despite the lapse of the promised delivery timeline, the issue remains unresolved. I have been deprived of both the product and my money, causing unnecessary inconvenience and financial loss. I consider this a deficiency in service and request appropriate action against Flipkart and the seller for failing to deliver the product or refund the payment.

I request the following relief:

  1. A full refund of ₹4,954.
  2. Reasonable compensation for the inconvenience and mental agony caused by the non-delivery and delay in refund.
  3. Reimbursement of any costs incurred in pursuing this complaint.
  4. Appropriate directions to Flipkart and the seller to resolve the matter promptly and prevent such incidents from recurring.
I request that my complaint be considered and that suitable relief be granted.
 

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