Flipkart Fraud using vouchers, Forcing customers to buy products only,not clearly communicated at the time of purchase

trupti12

New member
Seller Name
Flipkart
Company Name
Flipkart
Product Name
Voucher
Website Name
https://www.flipkart.com/
Customer Care Number
04445614700
Loss Amount
2500
Ratings
1.00 star(s)
Opposite Party Address
Flipkart
I am writing to express my deep dissatisfaction and concern regarding the recent purchase of vouchers from Flipkart. It has come to my attention that these vouchers cannot be used for purchasing digital vouchers and are restricted to product purchases only. This limitation was not clearly communicated at the time of purchase, and I feel misled and tricked into buying these vouchers under false pretenses.

As a loyal customer, I expect transparency and honesty in all transactions. The inability to utilize the voucher amount as intended has caused significant inconvenience and frustration. I believe this practice is deceptive and amounts to fraud, as it restricts the consumer's freedom to use their purchased vouchers as they see fit.
 
Hello @trupti12 ji,

We suggest you to check the TAC before purchasing this, if you have anything in document which they are not offering then you are eligible to file a case in the Consumer Forum.

For any legal assistance, feel free to contact us,
Thanks
 
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