Flipkart Cancelled Approved Return for Damaged and Incomplete Product After Pickup Reschedule

Akhila B

New member
Seller Name
SHYAM JI TRADERS
Company Name
Flipkart Internet Private Limited
Product Name
FurniGully 6+2 Organizer Wardrobe for Cloth Carbon Steel Collapsible Wardrobe (Finish Color - MAROON, DIY(Do-It-Yourself))
Website Name
https://www.flipkart.com
Customer Care Number
044-45614700
Loss Amount
804
Ratings
1.00 star(s)
Opposite Party Address
Flipkart Internet Private Limited
Buildings Alyssa, Begonia & Clove Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Bengaluru – 560103, Karnataka, India.
I ordered an organizer wardrobe from Flipkart for ₹804. The product delivered was damaged and had missing parts. I immediately raised a return request, and Flipkart approved it.

The pickup was scheduled, but when the delivery executive arrived, I was not at home. I requested him to reschedule the pickup for the next day, and he agreed.

Later, I checked my order status and found that my refund/return had been cancelled without my consent. I then received an email from Flipkart asking me to create a new return request. However, by that time the return period had expired, making it impossible for me to submit a new request.

I received a damaged and incomplete product, yet my approved return was cancelled due to a pickup reschedule. This is unfair and has caused me financial loss.

I request that Flipkart immediately accept the return, arrange pickup of the damaged product, and refund my full payment of ₹804.
 

Attachments

  • OD338114294913866100.pdf
    OD338114294913866100.pdf
    646.4 KB · Views: 0
  • IMG_20260802_185325.jpg
    IMG_20260802_185325.jpg
    210 KB · Views: 0
  • IMG_20260802_185336.jpg
    IMG_20260802_185336.jpg
    75.8 KB · Views: 0
  • 1784705830739.jpg
    1784705830739.jpg
    869.9 KB · Views: 0
  • 1784705771730.jpg
    1784705771730.jpg
    823.5 KB · Views: 0
Back
Top