Flipkart cancel my shipped product without my consent

M

mkazi

New member
Website Name
https://www.flipkart.com
Loss Amount
24850
Ratings
5.00 star(s)
Respected Sir, Mam,
I purchased water purifier of Pure it company but Flipkart cancel my shipped product without my consent . I talked to Customer care more than 20 mins but they haven't answer my query. They just told me due to Unexpected issue the Order get cancelled . I can understand the the issue if it occurs before shipped , but it happens after shipped the product. The product literally reached my city pune from Bhivandi warehouse.
Today i got mail from flipkart saying "We are sorry to let you know that your order has been cancelled by the seller, as they had listed the price incorrectly due to an unforeseen error". As penalty they give me the 350 rupies coupon of Flipkart which I dont want, I want the same product and penalty for seller and FLipkart. I purchase this product for my old parents and they literally waiting for this.
I need to raise complain against Flipkart and the respective seller. Please find details below :

Product Name : Pureit Eco Water Saver 10 L RO + UV + MF Water Purifier 7 Stage Filteration Upto 60% Water Recovery Wall Mountable Ideal for Borewell, Tanker & Municipal Water
Order Id : OD434832523962973100
Seller : OmniTechRetail
Ekart Logistics - FMPP3158443098
Purchase Date : 2 July 2025
Purchase amount : Rs 4177
Credit Card Used : HDFC MASTERCARD Credit Card ************5482
Transaction ID :
 
TeamMember said:
Have you received your refund ?

Why you don't want this coupon ?
Click to expand...
I need product not need coupon.
And my credit card didn't show any refund .FK cc said it was hold by bank because of order cancel under 3 days .from our side refund processed and you confirm with your bank to call credit card cc.
 
Bank said, wait till Wednesday if not getting refund they will raise request.
Point is not refund or penalty I need my order and without my consent how seller Cancelled the shipped product.
 
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