Dhaval Manvar
New member
- Seller Name
- S V ELECTRONICS PRIVATE LIMITED
- Company Name
- Flipkart Internet Private Limited
- Product Name
- ASUS ExpertBook P3 Intel Core Ultra 7 255H (16 GB/512 GB SSD/Windows 11 Home) P3406CCAP-LY0127WS Laptop
- Website Name
- www.flipkart.com
- Customer Care Number
- 18002029898
- Loss Amount
- 78760
- Ratings
- Opposite Party Address
- Grievance Officer (Mr Karthik R), Flipkart Internet Pvt Ltd, Block B (Begonia), 7th Floor, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru East Taluk, Bengaluru District, Karnataka – 560103
Dear Sir/Madam,
I am filing this complaint against Flipkart for repeatedly postponing delivery of my order without delivering it or giving any valid reason.
Order details:
- Order ID: OD338848737203269100
- Product: ASUS ExpertBook P3 with AI PC IR Cam 1 Yr ADP Intel Core Ultra 7 255H (16 GB/512 GB SSD/Windows 11 Home) P3406CCAP-LY0127WS Thin and Light Laptop
- Promised delivery date: 15 October 2026
- Flipkart Complaint No.: IN26101611595943385870
- National Consumer Helpline (NCH) Complaint ID: 10474441
Issue:
The laptop was to be delivered on 15 October 2026. Since then, the delivery date has been pushed back every single day. As of 25 October 2026, more than 10 days past the promised date, I still have not received the product.
Steps already taken:
1. Contacted Flipkart customer care multiple times. Every time I am told to wait 24 hours, but nothing happens.
2. Registered complaint IN26101611595943385870 with Flipkart. No resolution.
3. Emailed Flipkart's Grievance Officer (grievance.officer@flipkart.com).
4. Filed complaint 10474441 on the National Consumer Helpline.
5. Raised the issue publicly on X, Facebook and the Play Store.
This is a clear deficiency in service and an unfair trade practice. I paid for a high-value product that I need for my work, and Flipkart has neither delivered it nor given a firm date or explanation.
I request:
1. Immediate delivery of the product with a confirmed delivery date, OR
2. Cancellation and a full refund to my original payment method, AND
3. Compensation for the delay, inconvenience and mental harassment caused.
If this is not resolved promptly, I will file a case before the District Consumer Commission through the e-Daakhil portal.
Regards,
Dhaval Manvar
I am filing this complaint against Flipkart for repeatedly postponing delivery of my order without delivering it or giving any valid reason.
Order details:
- Order ID: OD338848737203269100
- Product: ASUS ExpertBook P3 with AI PC IR Cam 1 Yr ADP Intel Core Ultra 7 255H (16 GB/512 GB SSD/Windows 11 Home) P3406CCAP-LY0127WS Thin and Light Laptop
- Promised delivery date: 15 October 2026
- Flipkart Complaint No.: IN26101611595943385870
- National Consumer Helpline (NCH) Complaint ID: 10474441
Issue:
The laptop was to be delivered on 15 October 2026. Since then, the delivery date has been pushed back every single day. As of 25 October 2026, more than 10 days past the promised date, I still have not received the product.
Steps already taken:
1. Contacted Flipkart customer care multiple times. Every time I am told to wait 24 hours, but nothing happens.
2. Registered complaint IN26101611595943385870 with Flipkart. No resolution.
3. Emailed Flipkart's Grievance Officer (grievance.officer@flipkart.com).
4. Filed complaint 10474441 on the National Consumer Helpline.
5. Raised the issue publicly on X, Facebook and the Play Store.
This is a clear deficiency in service and an unfair trade practice. I paid for a high-value product that I need for my work, and Flipkart has neither delivered it nor given a firm date or explanation.
I request:
1. Immediate delivery of the product with a confirmed delivery date, OR
2. Cancellation and a full refund to my original payment method, AND
3. Compensation for the delay, inconvenience and mental harassment caused.
If this is not resolved promptly, I will file a case before the District Consumer Commission through the e-Daakhil portal.
Regards,
Dhaval Manvar