FLIGHT FROM DELHI TO BODRUM (TURKEY)

N

Nipun Jain

New member
Company Name
FLIGHT NETWORK, KUWAIT AIRWAYS
Website Name
skyscanner.co.in (Flight network)
Customer Care Number
+911171816996
Loss Amount
25482
Ratings
3.00 star(s)
Opposite Party Address
https://us-en.flightnetwork.com/
NAME : NIPUN JAIN
RESIDENCE - T-21 Green Park Extension, Ground Floor, New Delhi
DELHI TO BODRUM FLIGHT CANCELLED BY AIRLINES
I had booked a flight through a website and third party app using FLIGHT NETWORK from DELHI

KUWAIT AIRWAYS CANCELLED MY TICKET . THERE IS NO RESPONSE FOR MY REFUND.

I am attaching the correspondence that I had with them with this mail.
1 flight network flight cancellation email.png1- Kuwait Airways.png2 - Kuwait.png2 Flight network.png3 Flight network.png3- Kuwait.png4 FLight network.pngflight network flight cancellation email.pngKUWAIT AIRWAYS RESPONSE.png1 flight network flight cancellation email.png1- Kuwait Airways.png2 - Kuwait.png2 Flight network.png3 Flight network.png3- Kuwait.png4 FLight network.pngflight network flight cancellation email.pngKUWAIT AIRWAYS RESPONSE.png
 

Attachments

Hello @Nipun Jain

We have carefully reviewed your complaint against Flight Network and Kuwait Airways.

As per your submission, you booked a flight from Delhi to Bodrum, Turkey through Flight Network via Skyscanner. Kuwait Airways unilaterally cancelled your ticket, resulting in a financial loss of ₹25,482. Despite repeated follow-ups with both Flight Network and Kuwait Airways, no refund has been processed and neither party has provided a satisfactory response, with each pointing to the other.

We acknowledge receipt of your complaint along with the detailed email correspondence with both Flight Network and Kuwait Airways that you have attached as supporting evidence.

Before filing a case at e-jagriti.gov.in, we strongly suggest you first send a formal Legal Notice to both parties:

1. Country Manager / Head of Operations
Kuwait Airways
Plot No. C-68/2, G Block, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra – 400051

2. Customer Relations Head
Flight Network
us-en.flightnetwork.com

Flight Network Home: Great Flights to Travel with Ease

Welcome to Flight Network! Find our best cheap flight tickets, top destinations, and exclusive offers designed to make travel easier and worry free.
us-en.flightnetwork.com us-en.flightnetwork.com
(As Flight Network is a Canadian company, the legal notice may be sent via email to their official support channel along with a copy to Kuwait Airways India office)

Sending a registered legal notice often compels the opposite party to respond or settle before the matter reaches consumer court.

If you need any help drafting the legal notice or uploading documents on the portal, we are here to assist you.

Thanks
 
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