abhidhole
New member
- Dealer Name
- Jio Fiber
- Company Name
- Jio
- Loss Amount
- 2600
- Ratings
Dear Jio Team,
For the past 4 months, I have been getting only 1–2 Mbps speed despite having a 100 Mbps plan. I upgraded from 30 Mbps to 100 Mbps based on the assurance given by your installation representative, but there has been no improvement at all.
My complaint has already been pending for 4 days with no proper resolution. I am simply being told that it is a “tower issue.”
It is Jio’s responsibility to provide the service I am paying for—not the customer’s responsibility to fix Jio’s network or coordinate with installation staff.
I am paying for 100 Mbps service, not 1–2 Mbps.
I demand an immediate resolution and appropriate refund/compensation for the period of service failure.
If this is not resolved immediately, I will need to disconnect the network.
This is my final escalation. Take responsibility and resolve the issue immediately.
For the past 4 months, I have been getting only 1–2 Mbps speed despite having a 100 Mbps plan. I upgraded from 30 Mbps to 100 Mbps based on the assurance given by your installation representative, but there has been no improvement at all.
My complaint has already been pending for 4 days with no proper resolution. I am simply being told that it is a “tower issue.”
It is Jio’s responsibility to provide the service I am paying for—not the customer’s responsibility to fix Jio’s network or coordinate with installation staff.
I am paying for 100 Mbps service, not 1–2 Mbps.
I demand an immediate resolution and appropriate refund/compensation for the period of service failure.
If this is not resolved immediately, I will need to disconnect the network.
This is my final escalation. Take responsibility and resolve the issue immediately.
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