File case against Dharitri Infraventure Pvt Ltd for not providing allotment paper & Refund money

F

FALGUNI NASKAR

New member
Dealer Name
Dharitri Infraventure Pvt Ltd.
Company Name
Dharitri Infraventure Pvt Ltd.
Customer Care Number
9330879665
Loss Amount
560000
Ratings
1.00 star(s)
Opposite Party Address
Falguni Naskar
Netajipally Kamrabad Sonarpur
Kolkata -700150
West Bengal
Ph - 8447950529
Respected Sir/Madam,

I want to file a case against Dharitri Infraventure Pvt Ltd through this forum as I am feeling helpless after multiple attempts to get refund from Dharitri Infraventure Pvt Ltd.

After so many communication with the builder "Dharitri Infraventure Pvt Ltd." and multiple reminders, still not received our refund of rs.460000/- (3 kattah plot@15Lakh ) for Falguni Naskar and Rs.100000/-(Adv booking amount for another 3 kattha plot) for Gaurav Kumar Lal till date.

Case Details explaining you what happened----

1) We went to buy a plot at ( Dharitri Infraventure Pvt Ltd ) project at New Royal Enclave (New Town opposite Shapoorji housing).
2) With the guidance of Sales representatives namely - Mrs.Sriparna Jana & Mumtaz , two(2) 3 kattha plots has been chosen and identified by us and agreed to pay 10% of total amount of plot ie.4500000for allotment paper and 1 Lakh for Amenities (Total - 450000+10000= 460000/-)
3) I(Falguni Naskar) have Given 10% amount including Amenities charge (Rs 460000/-) to get allotment paper of 3 kattha plot @15Lakh/kattah
4) My brother in law (Gaurav Kumar Lal) has Given Rs. 100000/- as advance booking amount for another 3 kattha plot @15Lakh/kattha.
4) Sreeparna Jana & Mumtaz (Sales Manager) misguided us to buy a plot which has been sold out already.
5) Transaction done on February 2024 and still we are waiting for refund.
6) When asked for allotment paper for my (Falguni Naskar) plot as 10% already given, Sriparna communicated to us as that plot already sold out to another party,so opt for another plot.
7) We disagreed to go for another plot and asked for refund of amount 460000/- for my (Falguni Naskar ) and Rs.100000/- for my brother in law (Gaurav Kumar Lal )which has already been paid to Dharitri Infraventure Pvt Ltd .
8) As this is the mistake from Dharitri Infraventure Pvt Ltd (New Royal Enclave management),We asked to refund the amount on urgent basis and we should not wait for 6 months.
9) Mr.Sandeep & Mr.Satyajit has confirmed at the office at that time that we should get entire amount of Rs.460000/- for Falguni Naskar and Rs.100000/- for Gaurav Kumar Lal ASAP.
10) We signed the form of refund when Mr. Sandeep confirmed that we should get those entire amount ASAP before 6 months .
11) Mr Sandeep and Mr.Satyajit is misleading us by providing multiple dates and threatened me for non refunding money.

So, As this issue from their side for not able to deliver the allotment paper for mentioned /promised plot after payment booking amount ... So, requested them to verify and release our all the above-mentioned amounts without any further delay but no action or refund till date

Note: Documents attached for your reference

1) Payment receipts
2) signed Refund form
3) Application form
4) Account details in which
amount has been sent
5) Plots marked in Red box which has been booked
 

Attachments

I'm sorry to hear about the challenges you're facing with Dharitri Infraventure Pvt Ltd regarding the non-receipt of allotment papers and refund.

To address this issue effectively in the Consumer Forum, consider the following steps before filing case:
  1. Review Your Documentation:
    • Gather all relevant documents, including payment receipts, correspondence with the company (Chat , Emails), and any agreements.
  2. Send a Formal Notice:
    • Draft a formal letter to Dharitri Infraventure Pvt Ltd detailing your grievances and requesting a resolution within 15 days. You can skip this step if you already sent Emails to them.
  3. File a Complaint with the Consumer Court:
    • As per the value of your claim, you can approach the District Consumer Forum.
  4. Utilize the E-Jagriti Portal:
    • The E-Jagriti portal is an online platform launched by the National Consumer Disputes Redressal Commission (NCDRC) for facilitating the filing of consumer complaints.

    • Steps to File a Complaint:
      • Register on the E-Jagriti portal.
      • Provide necessary details, including personal information and specifics of your complaint.
      • Upload supporting documents, such as payment receipts and correspondence records.
  5. Seek Legal Counsel:
    • Consult with our legal professional experienced in consumer protection laws to guide you through the process and strengthen your case.
Thanks
 
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