First Floor, No.8D, Cabin No.02,
Ragamalika Towers, Viswas Nagar,
Maduravoyal, ChennaI - 600095, Cariot Auto Private Limited Service Road, beside Numeric UPS, near Geetham Veg Restaurant, Gandhinagar society, Semmancheri, Navalur, Chennai, Tamil Nadu 600130
The Fastag issued by the cariot auto alias Cars24 on Aug 2024 has been blocked by axis bank on Jan2025 . I inquired the nature of issue and found there is wrong data uploaded by the cars24 which caused this. Regarding this I have reported to the bank as well cars24 immediately but cars24 keep on dragging the matter and unresolved. I followed with the bank officials and finally they agreed to close the fast tag yet refund not provided. Simultaneously I reported and requested the cars24 to refund my Fastag issuance cost rs.589. After stringent follow ups made by cars24 not even responding to requests. And keep on pulling this matter which causing inconvenience to my travels.I pleading Tribunal to resolve my issue by intervene on top priority basis.
I'm sorry to hear about the difficulties you're experiencing with your FASTag issued by Cariot Auto Private Limited (Cars24). To address this issue effectively in the Consumer Forum, consider the following steps to strengthen your case:
1. Contact the Issuing Bank:
Axis Bank Customer Support: Since Axis Bank blocked your FASTag due to incorrect data, it's crucial to communicate directly with them via E-Mail so that you have the written evidence proof. Mention all the details and ask them to re-activate it or total refund with 7 days.
