kartweak
New member
- Bank Name
- FAMPAY WALLET
- Customer Care Number
- +918095858881
- Loss Amount
- 2000
- Ratings
- Opposite Party Address
- Chaudhari Mangabhai,ta vyara City/District: Tapi State Gujarat,mandir faliuyu,TAPI,Gujarat,394633
On 2 July at approximately 8:33 PM, I accidentally transferred ₹2,000 to the wrong bank account due to a glitch in the FamPay app. Since the incident, I have made every possible effort to resolve the issue by sending multiple emails, raising several support tickets, and contacting customer care over the phone numerous times. Despite my consistent follow-ups and patience, I have received little to no meaningful assistance or accountability from the support team. The lack of timely communication, ownership, and resolution has been extremely disappointing. As a customer, I expected better support in addressing an issue that resulted from a technical problem with the platform. I sincerely request that this matter be treated with urgency, investigated thoroughly, and resolved at the earliest. Transaction id : FMPIB6031684605.