- Dealer Name
- JIO Air Fibre
- Company Name
- JIO
- Customer Care Number
- 199
- Loss Amount
- 2222
- Ratings
- Opposite Party Address
- Santragachi Saheb Para, Rly Colony
Myself Shakti Yadav, opted for Jio Air Fiber connection, promised by Jio agent
(Chiranjeet- Mob No +919875687203) to install Unit within 4 days, took the payment of Rs-999/-
(UPI Payment)and booked an Unit with Order ID NO00019FEZTK on date: 05-11-25, my order was cancelled, and my amount was refunded on Dt-10-11-25. I asked the agent about cancellation, He said, due to unavailability of signal in my location, I have to again re-order, and agent will com with "MU" and install. but no one came. Again I re-ordered via Jio App, and the same Agent (Chiranjeet) came with compromising promises, to install the unit withing 04 day, I again asked him to clear me if there is a problem, or any issue, he compromised me, there was an issue with package I opted before, and now if I go with higher package it will be install, and promise me to install within 04 day, and re-ordered was done with Order Id no- NO0001CWZV18 on date 16-04-26 with amount Rs-2221.46/- (UPI Payment), after 04 days past, He is neither picking my call, and if some how pick up, makes and excuses of looking into matter. I tried to call customer care on 199, and had a conversation with (DARSHAN) and he while going through the matter said my ordered is cancelled and he raised a refund on dt 05-05-26. till now on dt 12-05-26 no refund no respond are from their side, avoiding my call, and my no is blocked.
I just wanted to know if they cant keep promises, why misguide customers, and hold the money.
(Chiranjeet- Mob No +919875687203) to install Unit within 4 days, took the payment of Rs-999/-
(UPI Payment)and booked an Unit with Order ID NO00019FEZTK on date: 05-11-25, my order was cancelled, and my amount was refunded on Dt-10-11-25. I asked the agent about cancellation, He said, due to unavailability of signal in my location, I have to again re-order, and agent will com with "MU" and install. but no one came. Again I re-ordered via Jio App, and the same Agent (Chiranjeet) came with compromising promises, to install the unit withing 04 day, I again asked him to clear me if there is a problem, or any issue, he compromised me, there was an issue with package I opted before, and now if I go with higher package it will be install, and promise me to install within 04 day, and re-ordered was done with Order Id no- NO0001CWZV18 on date 16-04-26 with amount Rs-2221.46/- (UPI Payment), after 04 days past, He is neither picking my call, and if some how pick up, makes and excuses of looking into matter. I tried to call customer care on 199, and had a conversation with (DARSHAN) and he while going through the matter said my ordered is cancelled and he raised a refund on dt 05-05-26. till now on dt 12-05-26 no refund no respond are from their side, avoiding my call, and my no is blocked.
I just wanted to know if they cant keep promises, why misguide customers, and hold the money.
