Failed to deliver the order yet not proceeding a refund or replacement

Roshan Jesfero

New member
Seller Name
supreme Deals, RetailEZ Pvt Ltd
Company Name
Amazon
Product Name
2 Tiffin boxes
Website Name
Amazon
Loss Amount
884
Ratings
1.00 star(s)
Opposite Party Address
9/262A
Bharathi nagar,kavalkinaru junction,Tirunelveli district 627105 Tamilnadu
I have ordered 2 lunch boxes on amazon it was never delivered to me but the status says delivered and this issue is not only with the current order i have already faced this issue nearly 6 times but they never resolve my problem and instead blamed my account saying violation of their refund policy and refused to give me a refund and they asked me to raise a query regarding my issue but they the investigation team disclosed the problem saying they can’t resolve it and not to give me a refund or replacement
Order id 171-9030823-9360315
 

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