Extra Charge For Trips By Uber

[Dharam Chand Kaushal]

Loss Amount

952.00

Company Name

Uber cabs

Ratings

5.00 star(s)

I availed Uber Cab from Acharya Niketan, Mayur Vihar Delhi to my son's residence in Sector 144 Noida. I tried to pay by Paytm but due to some network issue on the phone, the payment was not through. Then I paid by cash to the driver. But when I reached home the WiFi activated and triggered digital payment twice. It means I paid three times for a trip. The cab aggregator Uber is not refunding the money. I havce written to them many times. please tell me how can get the extra money back.
Dharam Chand Kaushal
9811593537

 

[admin]

This is a very serious problem and increasing day by day as the usages of App payments is increasing.

The first step is to contact the Uber cabs via email (support@uber.com), so that you have solid evidence that you have already escalate the issue with the Uber Customer Care.

You need to mention your trip details and the complete story, wait for their reply.

And if you will not receive any response then contact us back.