Ashutosh12233
New member
- Seller Name
- Flipkart register delivery partner
- Company Name
- Flipkart
- Product Name
- Kids game color brush
- Website Name
- Flipkart
- Loss Amount
- 2699
- Ratings
You can send the following formal complaint email to the Consumer Commission or use it while filing a complaint on the National Consumer Helpline or Consumer Commission portal.
Dear Sir/Madam,
I am writing to lodge a formal complaint against Flipkart regarding a highly unsatisfactory shopping experience involving the delivery of an empty package and the inappropriate behavior of its customer care representatives.
Order Details:
I placed an order through Flipkart and made full payment for the product. However, upon delivery, I received an empty box instead of the ordered item. I immediately contacted Flipkart Customer Care and reported the issue.
Instead of providing a fair resolution, the customer care representatives behaved unprofessionally and disrespectfully. My complaint was not handled properly, and despite repeatedly explaining the issue and providing the required details, I did not receive the support or resolution expected from a reputed e-commerce company.
This has caused me financial loss, mental harassment, and a complete loss of trust in the company’s services.
I respectfully request the Hon’ble Consumer Commission to:
I am enclosing copies of the order invoice, payment proof, photographs/video of the delivered package (if available), screenshots of chats/emails, and any other relevant documents in support of my complaint.
I request your kind intervention and appropriate action at the earliest.
Thank you.
Yours faithfully,
Ashutosh kumar
9931727066
R k nagar patna
Dear Sir/Madam,
I am writing to lodge a formal complaint against Flipkart regarding a highly unsatisfactory shopping experience involving the delivery of an empty package and the inappropriate behavior of its customer care representatives.
Order Details:
- Order ID: [OD337873206338363100]
- Product: shirly Magic Light Brush Painting Set
- Order Date: 19.06.2026
- Delivery Date: 23.06.2926
- Amount Paid: ₹[2699]
I placed an order through Flipkart and made full payment for the product. However, upon delivery, I received an empty box instead of the ordered item. I immediately contacted Flipkart Customer Care and reported the issue.
Instead of providing a fair resolution, the customer care representatives behaved unprofessionally and disrespectfully. My complaint was not handled properly, and despite repeatedly explaining the issue and providing the required details, I did not receive the support or resolution expected from a reputed e-commerce company.
This has caused me financial loss, mental harassment, and a complete loss of trust in the company’s services.
I respectfully request the Hon’ble Consumer Commission to:
- Direct Flipkart to refund the full amount paid or provide the ordered product immediately.
- Award appropriate compensation for the mental harassment and inconvenience caused.
- Take suitable action against Flipkart for deficiency in service and the misconduct of its customer care representatives.
- Direct the company to improve its grievance redressal process to prevent similar incidents for other consumers.
I am enclosing copies of the order invoice, payment proof, photographs/video of the delivered package (if available), screenshots of chats/emails, and any other relevant documents in support of my complaint.
I request your kind intervention and appropriate action at the earliest.
Thank you.
Yours faithfully,
Ashutosh kumar
9931727066
R k nagar patna
- Order ID and invoice.
- Photos or an unboxing video of the empty package (if available).
- Screenshots of chats/emails with Flipkart.
- Names or dates/times of customer care calls, if known.
- The exact amount you paid.
