yeolebhushan
New member
- Company Name
- Maharashtra State Electricity Distribution Company Limited (MSEDCL) / Mahavitaran
- Customer Care Number
- 1912
- Loss Amount
- 5000
- Ratings
- Opposite Party Address
- MSEDCL, Bhusawal Zone, Jalgaon, Maharashtra
Complaint Against: Maharashtra State Electricity Distribution Company Limited (MSEDCL/Mahavitaran)
I am a consumer of Maharashtra State Electricity Distribution Company Limited (MSEDCL/Mahavitaran) having the following details:
CA/Consumer No.: 125760005433
Consumer Address: Kinhi, Taluka Bhusawal, District Jalgaon, Maharashtra
MSEDCL Complaint No.: 0000042637019
I wish to bring to your notice a serious issue regarding the replacement of my electricity meter.
My existing electricity meter was removed and replaced with a Smart Meter without providing me any prior information or notice and without properly explaining the reason for replacement. After installation of the Smart Meter, my electricity bills have become significantly higher compared with my previous consumption and bills.
I contacted MSEDCL/Mahavitaran regarding this issue, but my complaint has not been satisfactorily resolved.
I have not been provided with a proper explanation or relevant records regarding:
Why my old electricity meter was removed.
On whose authority/order the old meter was replaced.
Whether any prior notice was issued to me.
The old meter number and final meter reading.
The testing report of the old meter.
The meter replacement order/work order.
The installation report of the new Smart Meter.
The initial reading of the new Smart Meter.
The testing/accuracy report of the new Smart Meter.
The basis on which the increased electricity consumption and bill have been calculated.
The month-wise meter readings and electricity consumption before and after installation of the Smart Meter.
My Request
I request the concerned authority to investigate this matter and direct MSEDCL/Mahavitaran to:
Provide a proper explanation for the replacement of my old electricity meter.
Provide the relevant meter replacement order/work order and installation records.
Provide the old meter and new Smart Meter testing/accuracy reports.
Verify the actual electricity consumption and meter readings.
Verify whether the increased bills are based on actual consumption.
Recalculate the electricity bills if any incorrect or excess billing is found.
Provide a proper and transparent bill based on actual consumption.
Examine whether the prescribed procedure for replacement of the electricity meter was properly followed.
Take appropriate action if any deficiency in service or improper billing is found.
I am ready to provide copies of my previous electricity bills, current bills, meter photographs and MSEDCL complaint records as supporting evidence.
I request that this complaint be investigated properly and that a written response and appropriate resolution be provided.
CA/Consumer No.: 125760005433
MSEDCL Complaint No.: 0000042637019
I am a consumer of Maharashtra State Electricity Distribution Company Limited (MSEDCL/Mahavitaran) having the following details:
CA/Consumer No.: 125760005433
Consumer Address: Kinhi, Taluka Bhusawal, District Jalgaon, Maharashtra
MSEDCL Complaint No.: 0000042637019
I wish to bring to your notice a serious issue regarding the replacement of my electricity meter.
My existing electricity meter was removed and replaced with a Smart Meter without providing me any prior information or notice and without properly explaining the reason for replacement. After installation of the Smart Meter, my electricity bills have become significantly higher compared with my previous consumption and bills.
I contacted MSEDCL/Mahavitaran regarding this issue, but my complaint has not been satisfactorily resolved.
I have not been provided with a proper explanation or relevant records regarding:
Why my old electricity meter was removed.
On whose authority/order the old meter was replaced.
Whether any prior notice was issued to me.
The old meter number and final meter reading.
The testing report of the old meter.
The meter replacement order/work order.
The installation report of the new Smart Meter.
The initial reading of the new Smart Meter.
The testing/accuracy report of the new Smart Meter.
The basis on which the increased electricity consumption and bill have been calculated.
The month-wise meter readings and electricity consumption before and after installation of the Smart Meter.
My Request
I request the concerned authority to investigate this matter and direct MSEDCL/Mahavitaran to:
Provide a proper explanation for the replacement of my old electricity meter.
Provide the relevant meter replacement order/work order and installation records.
Provide the old meter and new Smart Meter testing/accuracy reports.
Verify the actual electricity consumption and meter readings.
Verify whether the increased bills are based on actual consumption.
Recalculate the electricity bills if any incorrect or excess billing is found.
Provide a proper and transparent bill based on actual consumption.
Examine whether the prescribed procedure for replacement of the electricity meter was properly followed.
Take appropriate action if any deficiency in service or improper billing is found.
I am ready to provide copies of my previous electricity bills, current bills, meter photographs and MSEDCL complaint records as supporting evidence.
I request that this complaint be investigated properly and that a written response and appropriate resolution be provided.
CA/Consumer No.: 125760005433
MSEDCL Complaint No.: 0000042637019