- Seller Name
- Shipclues Technologies Private Limited / Ekart Logistics
- Company Name
- Ekart Logistics nashik panchavati
- Product Name
- Mens cargo
- Website Name
- http://www.ekartlogistics.com/
- Customer Care Number
- 1800 208 9898
- Loss Amount
- 898
- Ratings
- Opposite Party Address
- Ekart logistics panchavati hub ,XRX3+F82, Swaminarayan nagar, Nashik, Maharashtra 422006
I am writing to raise a serious complaint regarding your service related to a product delivery made on 24th April 2025.
A package was delivered to me by Ekart Logistics, ordered from Shopclues Technologies Private Limited, but the product delivered was incorrect. I visited the Ekart office on the same day to report the issue. EKART PANCHAVATI NASHIK team collected the wrong product from me and assured that a complaint had been raised and that I would receive my refund within 15 days.
Now, over two months have passed, and I have received neither a refund nor the correct product. In fact, the item you collected has also not been returned, leaving me with no item and no refund.
Worse, every time I tried to follow up, staff either refused to give a proper response or behaved rudely, showing a complete lack of responsibility and professionalism.
This is a clear case of negligence and service failure from Ekart’s end. I request immediate action to either refund my full amount or provide a clear resolution.
Everyday Adventure: 2 Cargo... with tracking ID SSIC1112811560 from Shipclues Technologies Private Limited
A package was delivered to me by Ekart Logistics, ordered from Shopclues Technologies Private Limited, but the product delivered was incorrect. I visited the Ekart office on the same day to report the issue. EKART PANCHAVATI NASHIK team collected the wrong product from me and assured that a complaint had been raised and that I would receive my refund within 15 days.
Now, over two months have passed, and I have received neither a refund nor the correct product. In fact, the item you collected has also not been returned, leaving me with no item and no refund.
Worse, every time I tried to follow up, staff either refused to give a proper response or behaved rudely, showing a complete lack of responsibility and professionalism.
This is a clear case of negligence and service failure from Ekart’s end. I request immediate action to either refund my full amount or provide a clear resolution.
Everyday Adventure: 2 Cargo... with tracking ID SSIC1112811560 from Shipclues Technologies Private Limited
