Easyphones return policy issue providing different Samsung mobile model no.

Model
Samsung S21 Plus
Dealer Name
MIM BIZ WORLD PRIVATE LIMITED
Company Name
Easyphones(Samsung S21 Plus)
Customer Care Number
8829064700
Loss Amount
21999
Ratings
5.00 star(s)
Opposite Party Address
01,NH-8 BHUWANA BY PASS BHUWANA UDAIPUR
GSTIN:08AARCM1836E1ZB
Sir,
I have order samsung S21 plus mobile through easyphones sites but received Samsung S21 FE mobile which I don't like and accept.
I have doing many fallow up on mail and whatsapp but they are not entertaining my problem whenever company proving 7 days return policy and 6 month warranty.
So request you please help me on this hear I have attached screenshot which I follow up on mail & whatsapp.
 

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