DTDC parcel not delivered

divya.taluka

New member
Dealer Name
DTDC
Company Name
DTDC
Loss Amount
30000
Ratings
1.00 star(s)
I have booked the parcel delivery on 28th Sep via online portal which was picked up in 30th Sep and supposed to be delivered by 1Oct but the stats showed on 2nd oct that receiver not available however no one from DTDC reached out to the receiver. I have been following up from 2nd Oct via customer support, local office but no update has been provided till date. No delivery is re-attempted even after multiple escalation and there is no status update on the tracking website after 2 Oct on any further steps that has been taken. Every-time customer support team repeats the same thing
 
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