Dont pickup my return parcel

rahul007

New member
Company Name
Meesho.com
Loss Amount
297
Ratings
1.00 star(s)
Opposite Party Address
3rd Floor, Wing-E, Helios Business Park, Kadubeesanahalli Village, Varthur Hobli, Outer Ring Road, Bengaluru, Karnataka, 560103, India.
I ordered a parcel from Meesho, which was delivered to me on the 15th September 2026. However, since we didn't like the product, we decided to return it and submitted a return request on Meesho. Following the request, instead of sending the courier partner to my address to pick up the parcel, Meesho sent them to a different district. My pin code, 422502, is clearly mentioned in my Meesho address, and I have consistently received and returned parcels at this address in the past. But this time, Meesho is making repeated errors regarding the pickup.
Even though my address is correct, Meesho sent me an email today, September 21st, stating that due to an incomplete/incorrect address, their executive could not pick up the parcel. Essentially, they are pushing their own fault onto me. I have called them at least 5 to 6 times to inform them that they are sending the pickup executive to the wrong address, but they are still unable to update my address. There seems to be an issue in their system, which is why it is not registering my correct address. I even typed and updated my address myself in the app, but they still haven't come to my address for the pickup.
I want to file a complaint against Meesho regarding this; please accept my complaint.
 

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