Ditch the guilt - No delivery and no refunds too

N

Nirali Somani

New member
Seller Name
Ditch The Guilt
Company Name
Ditch The Guilt
Product Name
Dutch truffle (2), roasted almonds (2) and masterpiece (2) chocolates
Website Name
https://ditchtheguilt.fit
Customer Care Number
+91 7304343290
Loss Amount
360
Ratings
1.00 star(s)
Opposite Party Address
401-405 Navyug Industrial Estate Tj Road Sewree - 400015
I had ordered 6 chocolates from the Indian brand Ditch the guilt on 31st July keeping a buffer of 1 week as delivery could be delayed and it really have been delayed. I haven't received any updates since a month or more now. Had ordered for Rakshabandhan and haven't even received near Diwali. I have tried calling on given contact number on the website but no response and even have emailed on all available email IDs but no response there as well, have complained on website but no response from there also. It's been 2 months but I haven't received chocolates but also haven't received refund.
 
Hello @Nirali Somani

Thank you for bringing this matter to our attention. Based on the details you have provided, it appears that the incident involves a potential violation of cybersecurity laws.

To ensure that your rights are fully protected and that the matter is investigated appropriately, we strongly recommend that you file a formal complaint with the Cyber Crime Cell of your local law enforcement authority. Cybercrime units are specifically equipped to handle such issues.

You can typically file a complaint:
  • Online via the National Cyber Crime Reporting Portal: https://cybercrime.gov.in
  • Or in person at your nearest Cyber Crime Police Station
When filing your complaint, please include all relevant details such as screenshots, transaction records, email communications, and any other supporting documentation.

Thanks
 
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