Arun Joseph
New member
- Policy Name
- Star Health Super Star
- Company Name
- Star Health and Allied Insurance Company, Policybazaar Insurance Brokers Private Limited
- Customer Care Number
- 18004252255,
- Loss Amount
- 13755
- Ratings
- Opposite Party Address
- Star Health Insurance:
No.15, Balaji Complex, Whites Lane, 1st Floor, Royapettah, Chennai - 600 014
Policy bazaar :
Plot No.119, Sector - 44, Gurugram - 122001, Haryana,
Customer care number: 18002585881
2nd Floor MB, 160 A & B, Shakarpur Laxmi Nagar, New Delhi-110092
COMPLAINT TO THE CONSUMER DISPUTES REDRESSAL COMMISSION
From:
Arun Joseph
Karamthanam House
Kannimala P.O,Erumely
Kottayam, Kerala 686509
+917034928774
Against:
Subject: Complaint regarding unfair denial of policy cancellation and refund.
Respected Members of the Commission,
I am writing this complaint to bring to your notice the mental and financial stress caused to me by Star Health and Policybazaar.
On [Date], I bought a Star Health Super Star through Policybazaar .Policy No: 4991112600045075. I chose the EMI option and have paid 5 monthly installments so far, totaling ₹13,755.
Due to star health insurance company claim not accepted and financial issues, I decided I no longer wanted the policy. I contacted both Star Health and Policybazaar to cancel it and requested a refund for the eligible portion of my money. However, they have been giving me the run-around. They told me no refund is possible at all.
I feel cheated as a customer. I am not asking for the full amount back, but I am legally entitled to a fair cancellation process and a refund of the unused premium. By refusing this, they are forcing me to stay in a contract I don't want, which is an unfair trade practice.
I request the Hon’ble Commission to help me with the following:
Sincerely,
Arun Joseph
From:
Arun Joseph
Karamthanam House
Kannimala P.O,Erumely
Kottayam, Kerala 686509
+917034928774
Against:
- Star Health and Allied Insurance Co. Ltd.
- Policybazaar Insurance Web Aggregator Pvt. Ltd.
Subject: Complaint regarding unfair denial of policy cancellation and refund.
Respected Members of the Commission,
I am writing this complaint to bring to your notice the mental and financial stress caused to me by Star Health and Policybazaar.
On [Date], I bought a Star Health Super Star through Policybazaar .Policy No: 4991112600045075. I chose the EMI option and have paid 5 monthly installments so far, totaling ₹13,755.
Due to star health insurance company claim not accepted and financial issues, I decided I no longer wanted the policy. I contacted both Star Health and Policybazaar to cancel it and requested a refund for the eligible portion of my money. However, they have been giving me the run-around. They told me no refund is possible at all.
I feel cheated as a customer. I am not asking for the full amount back, but I am legally entitled to a fair cancellation process and a refund of the unused premium. By refusing this, they are forcing me to stay in a contract I don't want, which is an unfair trade practice.
I request the Hon’ble Commission to help me with the following:
- Make the companies cancel my policy immediately.
- Order them to refund my money (after fair deductions).
- Compensate me with ₹13,755 for the stress and time I’ve wasted chasing them.
Sincerely,
Arun Joseph
