Other Item Dispute the rejection of my monitor warranty claim

Dealer Name
CLICKTECH RETAIL PRIVATE LIMITED
Company Name
HP
Product Name
HP Series 5 27 inch FHD Monitor - 527sf, 27inch(68.6 cm),FHD(1920 x 1080),300 nits,Anti-Glare, Eye Ease,3.2kg | B0D5MLY6ZB ( B0D5MLY6ZB ) HSN:85285200
Customer Care Number
1800 258 7250
Loss Amount
13498.00
Ratings
1.00 star(s)
Opposite Party Address
Khasra No. 3757, 3758, 3759, 3760, Khewat
Khata No. 289_316, Rampur, Tehsil Payal
LUDHIANA, PUNJAB, 141418
IN
HP Case - 5162467689

I strongly dispute the rejection of my monitor warranty claim. There team has labelled the issue as “physical/external damage” without providing clear evidence establishing how or when such damage occurred.

I have requested the inspection report, photographic evidence, and the specific warranty clause relied upon for rejecting the claim. Instead, I have been offered a discount on a new monitor.

A goodwill discount is NOT a substitute for a valid warranty resolution. I request HP India to urgently escalate this matter, conduct a fair technical review, and provide a transparent resolution.

Please do not close/archive my case while the warranty rejection remains formally disputed.
 
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