Dispute bank IMPS transaction in South Indian bank, Puducherry Main Branch

RANDYVARTHAN

New member
Bank Name
SOUTH INDIAN BANK
Customer Care Number
18004251809
Loss Amount
300000
Ratings
5.00 star(s)
Opposite Party Address
No.143, Ground Floor, Chetty street, Puduchery-605001
Respected Sir/Madam,

My name is Vishnuvarthan, and I am writing to seek your assistance in resolving a prolonged issue regarding a Point of Sale (IMPS) Online transaction for ₹3,00,000.00 make to beneficiary, Chandravadani, State of India bank account holder No.[20187248279] on June 23, 2025, South Indian bank Online transaction ID :82526895, Back end reference ID : 517414460885.. Despite continuous follow-ups for over 6 months, there has been no resolution, and the South Indian have failed to provide satisfactory support.



Details of the Incident:
Transaction Amount : ₹3,00,000.00
Date of Transaction : June 23, 2025
Seller : Hardware shop
Vendor : South Indian Online banking

On the said date, I make transfer South Indian Online Transaction Current Account No.01820732000002107 ₹3,00,000 to beneficiary add account . But the beneficiary, Chandravadani, State of India bank account holder No.[20187248279], Not received the amount . While the south indian transaction receipt is success. At the beneficiary chandravadani request the payment.

Reference Number (South Indian bank): 82526895

Follow-up Cases with South Indian Bank:

case ID :12521 dt10.07.2025
case ID: 1088712 dt 13.12.2025



RBI Ombudsman Case # N202526027007853 28-08-2025

We are glad to inform you that the payment of Rs 3,00,000/-. We kindly request you to crosscheck with South Indian Bank and ask them to verify the same in their to refund the amount to my current account


Complaint and Request:

This situation has caused me significant stress and inconvenience. The lack of accountability from the South Indian Bank and ineffective resolution by and South Indian Bank has left me no choice but to seek redressal through legal way.

I request:

Instruct South Indian Bank to ensure transparency and accountability in their dispute resolution processes. Direct to refund the refund the amount of ₹3,00,000.

Consider awarding compensation for the inconvenience, mental stress, and expenses incurred in pursuing this matter. I have attached the following supporting documents for your reference:

Copy of the transaction Receipt.
Beneficiary Account detail
South Indian confirmation email

Please let me know once you need the required documents, and I’ll share them with you directly. I kindly request that the information remains confidential and is not disclosed publicly.

Thank you for your understanding. Looking forward to your response.

Last edited: 28 December 2024​

Like Reply
 
1. Receipt of transaction
2. Case ID
3. All Transaction to beneficiary receipt
4. South indian Mail reply
5. RBI Ambushment complaint
 

Attachments

Back
Top