Disappointed with AJIO’s Delivery & Return Policy

Srishti2020

New member
Seller Name
AJIO
Company Name
AJIO
Product Name
VAN HEUSEN Women Single-Breasted Blazer with Notched Lapel
Customer Care Number
18008899991
Loss Amount
3449
Ratings
1.00 star(s)
purchased a blazer from AJIO with a promised delivery date of 20th August, as I needed it for a function on 22nd August. However, the order was finally delivered only on 23rd August. Since the blazer did not arrive by the promised date, I had no choice but to purchase another blazer for the occasion.

I am now surprised to see that this product is not eligible for return. I fail to understand why AJIO would enter into an arrangement with a seller that does not allow returns on clothing. Even Van Heusen’s offline stores accept returns, so it is difficult to understand why the same flexibility is not available on AJIO.

For clothing, where fit and timing are important, a no-return policy simply does not make sense, especially when the product itself was delivered after the promised date.

I am quite disappointed with this experience and feel that I should have gone with Amazon or Myntra instead.
 
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