Laptop DELL laptop purchased from Pittappillil agencies

A

Aji Thomas

New member
Loss Amount
60000
Ratings
4.00 star(s)
I purchased a Dell laptop from Pittappilllil Mavelikara Branch, dated 31-10-2024. On 22-10-2025 this device shows complaint, therefore I approach the agencies to rectify the complaint and they send the items to the DELL Company, after that DELL company said me through email, that the warranty period of this device already ended on 26 th July 2024. But I purchased this only on 31-10-2024, From this I can realise that the Agency cheat me. So I made this complaint for take necessary steps against this Agency "Pittapillil Mavelikara Branch. From this purchase I already caused a damage of Rs.60,000, I request to take speedy steps to recover this from the Agency. All the relevant documents are attached herewith.
 

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Hello @Aji Thomas

We have carefully reviewed all the details and documents you have submitted regarding your complaint. Based on our thorough evaluation, we regret to inform you that the only viable option left is to file a case before the nearest District Consumer Disputes Redressal Forum.

Process to File a Consumer Complaint Online:​

You can file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India

List Documents Required for Filing the Case:​

To initiate your complaint, the following documents need to be submitted:
  1. Index – A list of all enclosures/documents attached.
  2. Memo of Parties – Details of the complainant(s) and respondent(s).
  3. Affidavit – A sworn statement verifying the contents of the complaint.
  4. List of Events / Chronology – A timeline of key events related to the issue.
  5. Supporting Documents – Invoices, receipts, communication proofs, warranty cards, etc.
 
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