Delivery of defective and wrong product online

Sneha rawat

New member
Seller Name
Suhana creation
Company Name
Suhana creations
Product Name
Madana suit
Website Name
Suhanacreations.com
Customer Care Number
8401414781
Loss Amount
1349
Ratings
5.00 star(s)
Opposite Party Address
111 Buckingham Garden,22/65 Nowroji Road,600031 Chennai TN ,India
I am writing to formally lodge a complaint regarding a recent purchase I made through suhanacreations.com on 26 December,2025
The details of such order are as follows
Order number-7412
Product name- Mandana suit
Amount paid- ₹1349
Upon receiving the delivery on 29, December 2025,I discovered that the item is not only the wrong model but is also defective.

I tried resolving it by contacting them on their customer care no. 8401414781 And through their Instagram handle ,but there was no response and in addition they blocked me on Instagram handle.
 

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