Alkaaaa
New member
- Seller Name
- S V ELECTRONICS PRIVATE LIMITED
- Company Name
- Flipkart Internet Private Limited
- Product Name
- ASUS ExpertBook P1 (i3 14th Gen, 16 GB/512 GB SSD)
- Website Name
- Flipkart.com
- Customer Care Number
- N/A
- Loss Amount
- 49273
- Ratings
- Opposite Party Address
- Flipkart Internet Private Limited
Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, Bengaluru, Karnataka – 560103
I am filing this complaint regarding the severe delay in delivery of my laptop ordered through Flipkart.
I placed the order on 12 August 2026 for an ASUS ExpertBook P1 (i3 14th Gen, 16 GB RAM, 512 GB SSD) under a No Cost EMI arrangement.
Order ID: OD438336897699051100
Order Date: 12 August 2026
Product: ASUS ExpertBook P1
Invoice Value: ₹49,273
Seller: S V ELECTRONICS PRIVATE LIMITED
The promised delivery date shown by Flipkart was 16 August 2026, but as of 24 August 2026, the laptop has still not been delivered.
The Flipkart order page currently shows "Slight delay in Delivery" and states that Flipkart is working with the delivery team.
I have already contacted Flipkart Customer Support and raised a complaint/ticket regarding the delayed delivery. However, despite raising the complaint, I have not received any proper resolution or meaningful communication from the concerned team.
Flipkart subsequently sent me an email stating that the issue had been escalated to the concerned team and that it would be resolved by 25 August at 9:00 PM. However, at the time of filing this complaint, the laptop has still not been delivered and I have not received a satisfactory explanation regarding the delay.
This is particularly concerning because the laptop was purchased through an EMI arrangement, and I have made a financial commitment for a product that has not been delivered within the promised delivery period.
I request that Flipkart/Seller:
I request an urgent resolution to this matter.
I placed the order on 12 August 2026 for an ASUS ExpertBook P1 (i3 14th Gen, 16 GB RAM, 512 GB SSD) under a No Cost EMI arrangement.
Order ID: OD438336897699051100
Order Date: 12 August 2026
Product: ASUS ExpertBook P1
Invoice Value: ₹49,273
Seller: S V ELECTRONICS PRIVATE LIMITED
The promised delivery date shown by Flipkart was 16 August 2026, but as of 24 August 2026, the laptop has still not been delivered.
The Flipkart order page currently shows "Slight delay in Delivery" and states that Flipkart is working with the delivery team.
I have already contacted Flipkart Customer Support and raised a complaint/ticket regarding the delayed delivery. However, despite raising the complaint, I have not received any proper resolution or meaningful communication from the concerned team.
Flipkart subsequently sent me an email stating that the issue had been escalated to the concerned team and that it would be resolved by 25 August at 9:00 PM. However, at the time of filing this complaint, the laptop has still not been delivered and I have not received a satisfactory explanation regarding the delay.
This is particularly concerning because the laptop was purchased through an EMI arrangement, and I have made a financial commitment for a product that has not been delivered within the promised delivery period.
I request that Flipkart/Seller:
- Provide the exact current status and location of my shipment.
- Deliver the laptop without any further unreasonable delay.
- Provide a written explanation for the delay.
- Address the inconvenience and financial impact caused by the failure to deliver within the promised timeline.
- Ensure that I am not adversely affected in relation to the EMI/payment arrangement because of the delivery failure.
I request an urgent resolution to this matter.
