Deficiency of Service, Inordinate Delay & Misleading Communication – Order 20251126-18263738

Raj Patel

New member
Seller Name
Find your kicks
Company Name
Find your kicks
Product Name
New Balance ML725V1 'Bone/Sea Salt' Size: UK 8.5 Order ID: 20251126-18263738
Website Name
findyourkicks.com
Customer Care Number
+91-6280547458
Loss Amount
15664
Ratings
1.00 star(s)
Opposite Party Address
SCF - 27-28, First Floor, Shaheed Bhagat Singh Nagar, Basant Avenue, Ludhiana, Punjab, India 141006
It has now been over one month since I placed this order. Despite paying extra for expedited delivery, the shipment has not even been dispatched to date.

After multiple follow-ups, I was assured that my case had been escalated on “highest priority” with a clear commitment regarding delivery within 5 days. However, even after the lapse of this period, there has been no dispatch, no tracking details, and no concrete update—only repeated holding responses and false assurances.
 

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Hello @Raj Patel

Please follow the below steps:

Step 1
If you have paid through UPI like paytm or googlepay, visit NPCI website and register your complaint.

Step 2
File an Online
complaint with National Cyber Crime Reporting Portal: https://cybercrime.gov.in

Step 3
File a complaint with Payment Gateway Service Provide


If they receive too many complaint, they will instantly banned the website and the payment gateway.
 
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