Fateh Patel
New member
- Seller Name
- COCOBLU RETAIL LIMITED and Amazon Seller Services Private Limited
- Company Name
- Lawmen's
- Product Name
- AIBE Bare Acts without Notes | 25 Books Set Combo | Full Syllabus with 50+ Acts including New Criminal Laws BNSS, BNS, BSA | As per Bar Council of India Guideline
- Website Name
- Amazon Seller Services Private Limited *#26/1, Brigade Gateway, 8th Floor., Dr Rajkumar Road, Malleshwaram West Bangalore, Karnataka – 560055
- Customer Care Number
- 1800 1200 1571
- Loss Amount
- 50000
- Ratings
- Opposite Party Address
- Amazon Seller Services Private Limited
*#26/1, Brigade Gateway, 8th Floor., Dr
Rajkumar Road, Malleshwaram West
Bangalore, Karnataka – 560055
LEGAL COMPLAINT UNDER **SECTION 2(11)** & **SECTION 2(47)** OF CONSUMER PROTECTION ACT, 2019
**DEFICIENCY IN SERVICE | UNFAIR TRADE PRACTICE | BREACH OF DELIVERY PROMISE**
**Complainant:**
Fateh Ali Khan Patel
Address: Post Mohala, Taluka Akot, District Akola, Maharashtra
PIN: 444101
Mobile: 9970352434
Email: pfateh43@gmail.com
**Opposite Party:**
Amazon Seller Services Pvt. Ltd.
Registered Office: World Trade Center, Brigade Gateway, Malleshwaram West, Bengaluru – 560055
---
**ORDER DETAILS**
Order No.: 408-1602365-5365926
Tracking ID: 364919948229
Order Date: 05 November 2025
Product: AIBE Bare Acts 25-Book Set (2025 Ed.) – Mandatory for AIBE Exam
Promised Delivery: **11 November 2025** (Confirmed 4 times by Amazon CS)
Current Status (**11 Nov 2025, 09:42 PM IST**): **NOT DELIVERED**
---
**LEGAL VIOLATIONS** *(All Sections Verified – CPA 2019)*
1. **Deficiency in Service – Section 2(11)**
→ Failure to deliver on **promised date** despite 4 confirmations.
2. **Unfair Trade Practice – Section 2(47)(b)**
→ False representation of delivery timeline = misleading conduct.
3. **Breach of A-to-Z Guarantee & Amazon Delivery Policy**
→ No prior notice of delay.
4. **Causing Mental Agony & Academic Loss**
→ Disruption in AIBE exam preparation.
---
**EVIDENCE (Attached)**
1. Order Confirmation
2. Tracking Screenshot (11 Nov 2025, 09:42 PM IST)
3. 4 Call Logs with Timestamps & Reference Nos.
4. Amazon.in Delivery Promise Screenshot
---
**RELIEF SOUGHT UNDER SECTION 38 & 39 CPA, 2019**
1. **IMMEDIATE DELIVERY**: 12 November 2025 (8 AM – 12 PM)
2. **COMPENSATION**: ₹1,000 for mental harassment & loss of study time
3. **FULL REFUND + ₹5,000 PUNITIVE DAMAGES** if not delivered by **12 Nov 6 PM**
4. **COST OF PROCEEDINGS**: ₹2,000 (legal drafting & follow-up)
---
**NOTICE**
If not resolved by **12 November 2025, 6:00 PM**, I shall:
- File case in **District Consumer Disputes Redressal Commission, Akola**
- Claim **₹50,000+** under **Section 39** (mental agony + exam impact)
- Report to **CCPA** & **DoCA** for **UTP violation**
---
**Complainant Signature (Digital):**
**Fateh Ali Khan Patel**
**Date:** 11 November 2025, 09:42 PM IST
**DEFICIENCY IN SERVICE | UNFAIR TRADE PRACTICE | BREACH OF DELIVERY PROMISE**
**Complainant:**
Fateh Ali Khan Patel
Address: Post Mohala, Taluka Akot, District Akola, Maharashtra
PIN: 444101
Mobile: 9970352434
Email: pfateh43@gmail.com
**Opposite Party:**
Amazon Seller Services Pvt. Ltd.
Registered Office: World Trade Center, Brigade Gateway, Malleshwaram West, Bengaluru – 560055
---
**ORDER DETAILS**
Order No.: 408-1602365-5365926
Tracking ID: 364919948229
Order Date: 05 November 2025
Product: AIBE Bare Acts 25-Book Set (2025 Ed.) – Mandatory for AIBE Exam
Promised Delivery: **11 November 2025** (Confirmed 4 times by Amazon CS)
Current Status (**11 Nov 2025, 09:42 PM IST**): **NOT DELIVERED**
---
**LEGAL VIOLATIONS** *(All Sections Verified – CPA 2019)*
1. **Deficiency in Service – Section 2(11)**
→ Failure to deliver on **promised date** despite 4 confirmations.
2. **Unfair Trade Practice – Section 2(47)(b)**
→ False representation of delivery timeline = misleading conduct.
3. **Breach of A-to-Z Guarantee & Amazon Delivery Policy**
→ No prior notice of delay.
4. **Causing Mental Agony & Academic Loss**
→ Disruption in AIBE exam preparation.
---
**EVIDENCE (Attached)**
1. Order Confirmation
2. Tracking Screenshot (11 Nov 2025, 09:42 PM IST)
3. 4 Call Logs with Timestamps & Reference Nos.
4. Amazon.in Delivery Promise Screenshot
---
**RELIEF SOUGHT UNDER SECTION 38 & 39 CPA, 2019**
1. **IMMEDIATE DELIVERY**: 12 November 2025 (8 AM – 12 PM)
2. **COMPENSATION**: ₹1,000 for mental harassment & loss of study time
3. **FULL REFUND + ₹5,000 PUNITIVE DAMAGES** if not delivered by **12 Nov 6 PM**
4. **COST OF PROCEEDINGS**: ₹2,000 (legal drafting & follow-up)
---
**NOTICE**
If not resolved by **12 November 2025, 6:00 PM**, I shall:
- File case in **District Consumer Disputes Redressal Commission, Akola**
- Claim **₹50,000+** under **Section 39** (mental agony + exam impact)
- Report to **CCPA** & **DoCA** for **UTP violation**
---
**Complainant Signature (Digital):**
**Fateh Ali Khan Patel**
**Date:** 11 November 2025, 09:42 PM IST