ashokkanade
New member
- Company Name
- Eureka Forbes
- Product Name
- Aquaguard Water Purified
- Customer Care Number
- 7039883333
- Loss Amount
- 5200
- Ratings
Dear Grievance Officer,
I am writing to formally lodge a complaint regarding a severe deficiency in service under my active Annual Maintenance Contract (AMC) for my Aquaguard water purifier.
Despite paying full advance charges for the AMC, Eureka Forbes has completely failed to honor its contractual service obligations. I have booked service requests 3 to 4 separate times, yet no technician has visited my premises. Furthermore, the mandatory scheduled routine maintenance services included in my AMC have been left completely uncompleted.
My Details:
Please arrange for an authorized technician to resolve this within 48 hours, failing which I will immediately proceed with filing a formal legal grievance on the National Consumer Helpline (NCH) portal and approach the District Consumer Dispute Redressal Commission to claim a full refund of my AMC fees along with legal damages.
I am writing to formally lodge a complaint regarding a severe deficiency in service under my active Annual Maintenance Contract (AMC) for my Aquaguard water purifier.
Despite paying full advance charges for the AMC, Eureka Forbes has completely failed to honor its contractual service obligations. I have booked service requests 3 to 4 separate times, yet no technician has visited my premises. Furthermore, the mandatory scheduled routine maintenance services included in my AMC have been left completely uncompleted.
My Details:
- Customer ID : 6005200441
- Registered Mobile No: 8087836494
- AMC Policy/Plan Type & Invoice No: Genuine AMC GOLD [24th December 2025 - 23 December 2027]
- Service Ticket / Booking Numbers: [CM-291029-81312033, CM-130926-78466318, CM-140326-68584528]
- Address: Shrikrishnanagar, Tal-Shrirampur, Dist-Ahemdnagar, Maharashtra
Please arrange for an authorized technician to resolve this within 48 hours, failing which I will immediately proceed with filing a formal legal grievance on the National Consumer Helpline (NCH) portal and approach the District Consumer Dispute Redressal Commission to claim a full refund of my AMC fees along with legal damages.