mam7dec
New member
- Dealer Name
- Flipkart
- Company Name
- TCL
- Product Name
- LED c6k
- Customer Care Number
- 18004190622
- Loss Amount
- 37600
- Ratings
I purchased TCL brand LED TV in 21 September2025 in Diwali sale from Flipkart and the issue with this model has persisted since then. I have received two replacements; however, problem of dust patches appearing on the panel continues to occur after a few days of usage each time. As per technician this problem in this model TCL LED model c6k.
I am now being offered a refurbished same model LED OR base price of LED - 10% depreciation as refund which is not acceptable. As a customer, it is unreasonable to expect me to repeatedly raise complaints for the same issue
I paid the full price for a new, high-quality product with the expectation of enjoying a reliable viewing experience.
Why will I bear all loss or adjust with refurbished item. I didt enjoy promised quality of the product. And company trying customer to accept refurbished or refund of base price. In both way, Customer is on loss. Please assist what is best for me.
I am now being offered a refurbished same model LED OR base price of LED - 10% depreciation as refund which is not acceptable. As a customer, it is unreasonable to expect me to repeatedly raise complaints for the same issue
I paid the full price for a new, high-quality product with the expectation of enjoying a reliable viewing experience.
Why will I bear all loss or adjust with refurbished item. I didt enjoy promised quality of the product. And company trying customer to accept refurbished or refund of base price. In both way, Customer is on loss. Please assist what is best for me.