Defective Hisense 32 inches google tv wolithin warranty

I

Imdebraj

New member
Website Name
Flipkart
Loss Amount
10923
Ratings
2.00 star(s)
I have purchased Hisense 80cm HD Ready LED Google TV 2024 ( IMEI /SL NO 45445558562354585 from Flipkart on 16.10.2024. But since last 1 month TV sensor not working,as a result TV remote cant be connected to the TV. I have mailed Hisense company about the problem.After 7 days company replaced the remote only. But the same problem exist. I have then mailed them several times but no response given from their side. I have called their toll free number but nobody picks up the call.
 
We have carefully reviewed all the details and documents you have submitted regarding your complaint. Based on our thorough evaluation, we regret to inform you that the only viable option left is to file a case before the nearest District Consumer Disputes Redressal Forum.
You can file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India

To initiate your complaint, the following documents need to be submitted:
  1. Index – A list of all enclosures/documents attached.
  2. Memo of Parties – Details of the complainant(s) and respondent(s).
  3. Affidavit – A sworn statement verifying the contents of the complaint.
  4. List of Events / Chronology – A timeline of key events related to the issue.
  5. Supporting Documents – Invoices, receipts, communication proofs, warranty cards, etc.

You can hire any lawyer to prepare the documents or you may contact us at 7982270319 (12:30 to 5:00), we can prepare the documents for you.

Thanks
 
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