Default in portable sewing machine and no response from the company - Silai Machine

Ambili

New member
Seller Name
Silai Machine
Company Name
Silai Machine
Product Name
Mini Silai Machine
Website Name
https://silaimachine.in/
Customer Care Number
+91 7558563485
Loss Amount
629
Ratings
1.00 star(s)
Opposite Party Address
121 Khatol Bypass, Tawakkal Layout, Wadi, Nagpur, MH
440023
I had placed an order for a silai machine and had received it on 28th June. The battery case of the product is defective hence unable to use the machine itself.
I had registered complaint on the same but there is no response from the company at all.
 

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Hello @Ambili

Many sellers aggressively promote their cheap and sub-standard products through visually appealing advertisements across various social media platforms. These advertisements are often designed to mislead, showcasing the product in a highly attractive manner while offering it at unusually low prices to entice customers. Although these sellers do deliver a product—often of substandard quality or different from what was advertised—they do so deliberately to avoid criminal liability, such as being charged under cybercrime laws which typically apply in cases of non-delivery after payment.


As a result, many consumers feel discouraged from pursuing legal remedies, considering the consumer forum process to be cumbersome. However, if a consumer does proceed to file a complaint before the consumer forum and claims substantial compensation—highlighting unfair trade practices, misleading advertisements, and mental harassment—there is a significant possibility of obtaining favorable relief. This is especially true if the seller fails to appear or respond to the proceedings, as the forum may proceed ex parte and grant compensation accordingly.

If you want to file a case against them, feel free to contact us.

Thanks
 
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