Damaged product recieved but company denied to return item

Seller Name
reliance retail ltd
Company Name
jio mart
Product Name
Apple magsafe charger
Website Name
Jio mart application
Customer Care Number
18008901222
Loss Amount
3999
Ratings
1.00 star(s)
Dear Officer, I am writing to formally lodge a complaint regarding a damaged product that I received against my recent order on JioMart. Order ID: JM6A5832830103A8E4E1.
The product delivered to me was damaged at the time of delivery. Immediately after receiving the order, I reported the issue through all available customer support channels. However, despite
my repeated follow-ups, no satisfactory resolution has been provided. It has now been five days since I first reported the issue, and the matter remains unresolved. This delay has caused considerable inconvenience, and I respectfully request your prompt intervention to resolve this matter at the earliest. I would appreciate a response confirming the action taken on my complaint.

Thank you for your attention to this matter.

Yours sincerely ,

order ID-: JM6A5832830103A8E4E1
 

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