Damaged and wrong products were delivered from rivashome.in

[swathiaditya29jul]

Seller Name

Shipping : Akshay (Shopora) - from https://rivashome.in/

Company Name

Riva.in

Product Name

Dinosaur Egg Night Light Projector with Bluetooth Speaker For Kids

Website Name

https://rivashome.in/products/dinosaur-egg-night-light-projector

Customer Care Number

No Valid number

Loss Amount

797

Ratings

1.00 star(s)

Opposite Party Address

Krishna Estate, Kathwada - Singarva Road, Ahmedabad, Gujarat - 382430

I have made an online purchase from Riva.in and we received a different product in a severely damaged state. And It is clearly evident that the product was in damaged state before shipping itself.
Attaching pictures for reference here.
I tried to reach customer service, but the contact numbers are not valid. Please help resolve the issue.

Order # RVHS36292
Product: Dinosaur Egg Night Light Projector with Bluetooth Speaker For Kids