damage refrigerator

ashishbansal

ashishbansal

New member
Dealer Name
A V Zone
Company Name
Samsung
Product Name
Refridgretor
Customer Care Number
1800407267864
Loss Amount
39400
Ratings
1.00 star(s)
Opposite Party Address
Opp Sanjay Complex post office, jayendraganj, Lashkar, Gwalior
Dear
Sir / Madam i have purchased a refrigerator on 9 January 2025. Dealer show (AV Zone, jayendraganj, Lashkar, Gwalior) Show me good refrigerator and delivered my home damage refrigerator, when i talk to dealer for change my item with new but dealer refuse me we will not change at any cost. please solve this issue as soon as possible
 

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Dear @ashishbansal ji,

Thank you for reaching out. If the dealer (A V Zone) is not entertaining your request or providing assistance, we suggest contacting the customer care department of the Samsung directly to register your grievance.

If you have already approached the company and they are also not helping resolve the issue, the next step is to file a case against both the dealer and the company in the Consumer Forum. Ensure you keep all relevant documents, such as invoices, correspondence, and complaint reference numbers, as evidence for your case.

If you need help filing the case, feel free to contact us.

Thanks
 
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