Daikin AC Cooling Coil (Fins) Damaged by Official Technician During Service - No Receipt Provided

Dealer Name
DAIKIN INDIA
Company Name
DAIKIN INDIA
Product Name
DAIKIN 1.5T 3S FS 1.5 TON 3 STAR SPLIT AC
Customer Care Number
0114031900
Loss Amount
31797
Ratings
1.00 star(s)
Opposite Party Address
12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana – 122002, India.
To The Daikin India Management & Consumer Forum,
I recently booked an AC service for my Daikin Air Conditioner through the official Daikin WhatsApp number. However, the service provided was extremely unprofessional and caused severe physical damage to my unit.
The official technician used excessive high-pressure water and mishandled the indoor unit, which completely bent and crushed the delicate aluminium fins of the evaporator (cooling coil). This blockage will directly impact the airflow and cooling efficiency of the AC.
To make matters worse, the technician deliberately did not provide me with any official service receipt or job sheet after completing the work.
Service Location: Ludhiana, Punjab
Brand: Daikin
Issue: Physical damage to AC unit during official service & denial of invoice.
I strongly request Daikin India to take immediate responsibility for their technician's negligence. I demand a free-of-cost replacement of the damaged indoor cooling coil or a perfect repair using a Fin Comb. I also request my official digital service invoice immediately.
I have attached the pictures of the damaged AC fins for reference.
Kindly resolve this urgently before I take strict legal action through the National Consumer Helpline (NCH).
 

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