- Bank Name
- AU SMALL FINANCE BANK LIMITED
- Loss Amount
- 30000
- Ratings
Dear Sir/Madam,
I have bought KIWI credit card affiliated with AU SMALL FINANCE BANK, BOUGHT IN THE MONTH OF APRIL 2026, FIRST BILL GENERATED ON 25TH APRIL AND DUE ON 15TH MAY 2026, HAVE TRIED TO MAKE PAYMENT THRUOGH APLLICATION BUT APPLICATION FAILED WHILE PROCESSING, I HAVE EMAILED BY SITUATION TO BANK THEN THEY HAVE SHARED ALTERNATE OPTION THEN I HAVE MADE THE PAYMENT, SAME SITUATION REPEATED AGAIN IN THE MONTH OF JUNE BUT NOW THEY CHARGED ME OVERDUE INTEREST FOR UNPAID AMOUNT DUE TO THEIR TECHNICAL ERROR AND IN BETWEEEN THEY HAVE CHARGES SEVERAL SURCHANGE AMOUNT.
THIS SITUATION REPEATED AGAIN AND CHARGE OVERDUE INTEREST WITH SEVERAL SURCHARGES, HAVE DONE MULTIPLE FOLLOW AND THEY HAVE WASTED 30 DAYS AND REVERTED IN 1 WEEK OR 4 DAYS IN SEVERAL INTERVEL IN TOTAL AMOUNT IS 1,225.27 INCLUDING GST, FOR THAT THEY OFFER TO REIMBURSE CHARGE 913 WITHOUTGST.
THE POINT IS WHY I WILL BEAR GST BECAUSE OF SYSTEM FAULT OF BANK AND TO CHASE WE HAVE LOST SEVERAL HORS OF TIME DUE TO THAT I AM FEELING MENTAL HARASS. THIS IS THE EXAMPLE OF DIRECT TORTURE. I WOULD REQUEST YOU TO DO JUSTICE WITH ME. THIS BANK PROCESS IS VERY SLOW AND PATHETIC.
I have bought KIWI credit card affiliated with AU SMALL FINANCE BANK, BOUGHT IN THE MONTH OF APRIL 2026, FIRST BILL GENERATED ON 25TH APRIL AND DUE ON 15TH MAY 2026, HAVE TRIED TO MAKE PAYMENT THRUOGH APLLICATION BUT APPLICATION FAILED WHILE PROCESSING, I HAVE EMAILED BY SITUATION TO BANK THEN THEY HAVE SHARED ALTERNATE OPTION THEN I HAVE MADE THE PAYMENT, SAME SITUATION REPEATED AGAIN IN THE MONTH OF JUNE BUT NOW THEY CHARGED ME OVERDUE INTEREST FOR UNPAID AMOUNT DUE TO THEIR TECHNICAL ERROR AND IN BETWEEEN THEY HAVE CHARGES SEVERAL SURCHANGE AMOUNT.
THIS SITUATION REPEATED AGAIN AND CHARGE OVERDUE INTEREST WITH SEVERAL SURCHARGES, HAVE DONE MULTIPLE FOLLOW AND THEY HAVE WASTED 30 DAYS AND REVERTED IN 1 WEEK OR 4 DAYS IN SEVERAL INTERVEL IN TOTAL AMOUNT IS 1,225.27 INCLUDING GST, FOR THAT THEY OFFER TO REIMBURSE CHARGE 913 WITHOUTGST.
THE POINT IS WHY I WILL BEAR GST BECAUSE OF SYSTEM FAULT OF BANK AND TO CHASE WE HAVE LOST SEVERAL HORS OF TIME DUE TO THAT I AM FEELING MENTAL HARASS. THIS IS THE EXAMPLE OF DIRECT TORTURE. I WOULD REQUEST YOU TO DO JUSTICE WITH ME. THIS BANK PROCESS IS VERY SLOW AND PATHETIC.