Kaushik Dobariya
New member
- Company Name
- Ditch The Guilt.
- Website Name
- https://shopify.com/88476876834/account/orders/ed913d182e548e88e391bdf7d8ac4a81?buyer_token_attempted=1&locale=en
- Loss Amount
- 267
- Ratings
- Opposite Party Address
- Address:
406 Navyug Industrial Estate Tokershi Jivraj Rd, Jamnadas Prabhudas Chawl, Abhyudaya Nagar, Sewri, Mumbai, Maharashtra 400015
Consumer Complaint
Subject: Complaint regarding serious discrepancy in shipment weight and order details
I, Kaushik Dobariya, purchased products through an online order bearing Order No. #72672.
As per the order details, the order contains 4 products of 100 grams each, making the total quantity 400 grams.
However, the shipment tracking details provided by the shipping platform BeingShips show the shipment weight as only 0.2 kg (200 grams).
The relevant details are as follows:
- Order No.: #72672
- AWB / Tracking No.: 23953314846763
- Total ordered quantity: 400 grams
- Weight shown in shipment tracking: 0.2 kg (200 grams)
- Difference: 200 grams
I have preserved screenshots of the order details and the shipment tracking page showing the above discrepancy.
This discrepancy raises serious concerns regarding the actual quantity/weight of the goods dispatched to me. I therefore request the Hon’ble Consumer Commission to take the matter on record and direct the opposite party to provide the complete order, packing, dispatch and shipment-weight records and to take appropriate action as per the applicable consumer protection law.
I am submitting the screenshots, order details, payment proof, tracking details and related correspondence as supporting evidence.
Relief Requested:
1. Direct the opposite party to explain the discrepancy between the ordered quantity and the recorded shipment weight.
2. Direct the opposite party to provide the actual packing and dispatch records.
3. Grant appropriate relief/refund/compensation as may be determined by the Hon’ble Consumer Commission.
4. Grant any other relief deemed appropriate in the interest of justice.
Complainant:
Kaushik Dobariya
Order No.: #72672
AWB/Tracking No.: 23953314846763
Subject: Complaint regarding serious discrepancy in shipment weight and order details
I, Kaushik Dobariya, purchased products through an online order bearing Order No. #72672.
As per the order details, the order contains 4 products of 100 grams each, making the total quantity 400 grams.
However, the shipment tracking details provided by the shipping platform BeingShips show the shipment weight as only 0.2 kg (200 grams).
The relevant details are as follows:
- Order No.: #72672
- AWB / Tracking No.: 23953314846763
- Total ordered quantity: 400 grams
- Weight shown in shipment tracking: 0.2 kg (200 grams)
- Difference: 200 grams
I have preserved screenshots of the order details and the shipment tracking page showing the above discrepancy.
This discrepancy raises serious concerns regarding the actual quantity/weight of the goods dispatched to me. I therefore request the Hon’ble Consumer Commission to take the matter on record and direct the opposite party to provide the complete order, packing, dispatch and shipment-weight records and to take appropriate action as per the applicable consumer protection law.
I am submitting the screenshots, order details, payment proof, tracking details and related correspondence as supporting evidence.
Relief Requested:
1. Direct the opposite party to explain the discrepancy between the ordered quantity and the recorded shipment weight.
2. Direct the opposite party to provide the actual packing and dispatch records.
3. Grant appropriate relief/refund/compensation as may be determined by the Hon’ble Consumer Commission.
4. Grant any other relief deemed appropriate in the interest of justice.
Complainant:
Kaushik Dobariya
Order No.: #72672
AWB/Tracking No.: 23953314846763
