Consumer Complaint Against Professional Couriers for Delayed Delivery, Failure to Provide Tracking Updates, and Non-Responsiveness of the Noida Team D

Loss Amount
1751
Ratings
1.00 star(s)
Respected Sir/Madam,

I wish to register a formal consumer grievance against The Professional Couriers regarding the unreasonable delay in delivering my shipment and the lack of proper communication from their Noida team.

Despite making repeated calls to the Noida team, I have not received a satisfactory response, a proper tracking update, or a confirmed delivery date. This lack of customer support has caused considerable inconvenience and frustration.

I request your intervention to:

1. Investigate the delay in delivery of my shipment.
2. Address the failure of the Noida team to respond appropriately to repeated calls.
3. Ensure that I receive a clear update and immediate resolution.
4. Consider appropriate compensation for any inconvenience or loss suffered, where applicable.

Courier details:

- Courier company: The Professional Couriers
- Tracking/AWB number: BLR435380326
- Booking date: 14th Oct 2026
- Expected delivery date: 17th Oct 2026
- Number of days delayed: 5
- Concerned branch: Noida

I can provide the courier receipt, tracking screenshots and calls made to the Noida team

Kindly register my grievance and advise me on the next steps for obtaining a resolution.

Thank you.

Yours faithfully,
Jeevan Kishore Reddy P
9036303268
 

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