Consumer Complaint Against Flipkart for Non-Delivery of Product, False Tracking Details, and Harassment

[Aman_029]

Seller Name

IWQNbecommerce

Company Name

Flipkart

Product Name

Samsung 1.5 ton 5 star ac 2025

Website Name

Flipkart

Loss Amount

41490

Ratings

1.00 star(s)

Opposite Party Address

Flipkart

I, Aman Meena, hereby file this complaint against the seller iwqnbecommerce for deficiency in service and unfair trade practices.
1. Facts of the Case

1. I placed an order for a Samsung 2025 Model 1.5 Ton 5 Star Split AC (White) on 14 February 2026 through an online platform flipkart.
2. Order Number: OD336792950252007100
3. The promised delivery date was 28 February 2026 (by 11 PM).
4. Despite the confirmed shipment status, the seller failed to:
   • Provide any tracking link.
   • Deliver the product by the promised date 28 feb
5. I made multiple complaints and follow-ups regarding the delay and lack of tracking details.
6. However, the seller has taken no action and has failed to resolve the issue.

2. Grounds for Complaint:

• Deficiency in Service under the Consumer Protection Act, 2019.
• Unfair Trade Practice.
• Failure to deliver goods within the promised timeline.
• Mental harassment and inconvenience caused due to non-delivery.

3. Relief Sought:
I respectfully request the Hon’ble Commission to:
Direct the seller to immediately deliver the product OR refund the full amount paid.

1. Award compensation for mental harassment and inconvenience.
2. Award litigation costs.
3. Pass any other order deemed fit in the interest of justice.

I have attached copies of:

• Order confirmation
• Payment receipt
• Complaint records/screenshots
• Delivery commitment details