- Seller Name
- Flipkart Jeeves
- Company Name
- flipkart
- Product Name
- Water gyser
- Website Name
- Flipkart
- Customer Care Number
- +91 44-67490200
- Loss Amount
- 1000
- Ratings
- Opposite Party Address
- NA
To,
The Hon’ble District Consumer Disputes Redressal Commission
Respected Sir/Madam,
I wish to file a formal consumer complaint against Flipkart and Jeeves regarding negligent installation of my geyser, which resulted in damage to the plumbing connection in my bathroom wall.
I purchased a geyser through Flipkart and paid approximately ₹800 towards installation and the associated service/item charges. The installation was carried out by a technician assigned through Jeeves. However, during the installation process, the technician damaged the wall-mounted/concealed plumbing connection pipe of my geyser.
As a result of this negligence, my bathroom wall connection has been damaged, and I am now required to arrange repairs independently. I have been informed that the additional repair work may cost approximately ₹600–₹700, which is an unnecessary financial burden caused by the technician’s negligence.
Despite the damage caused during the installation service, Flipkart and Jeeves have failed to take responsibility for the damage or provide an appropriate resolution. I paid for a professional installation service and reasonably expected the technician to complete the work without damaging my property.
I have photographic evidence of the damaged connection to support my complaint.
I therefore request the Hon’ble Commission to:
1. Direct Flipkart and Jeeves to reimburse the additional repair expenses of approximately ₹600–₹700.
2. Refund the installation charges of ₹800, considering the negligence and damage caused during the service.
3. Direct the companies to compensate me for the inconvenience, mental harassment, and unnecessary time spent resolving this issue.
4. Take appropriate action against the responsible service provider and ensure accountability for the damage caused to my property.
I am willing to provide the purchase invoice, installation payment details, photographs of the damaged plumbing connection, and copies of my communications with Flipkart and Jeeves as evidence.
I request the Hon’ble Commission to consider my complaint and provide appropriate relief under the Consumer Protection Act, 2019.
Yours faithfully,
Kunwar
The Hon’ble District Consumer Disputes Redressal Commission
Respected Sir/Madam,
I wish to file a formal consumer complaint against Flipkart and Jeeves regarding negligent installation of my geyser, which resulted in damage to the plumbing connection in my bathroom wall.
I purchased a geyser through Flipkart and paid approximately ₹800 towards installation and the associated service/item charges. The installation was carried out by a technician assigned through Jeeves. However, during the installation process, the technician damaged the wall-mounted/concealed plumbing connection pipe of my geyser.
As a result of this negligence, my bathroom wall connection has been damaged, and I am now required to arrange repairs independently. I have been informed that the additional repair work may cost approximately ₹600–₹700, which is an unnecessary financial burden caused by the technician’s negligence.
Despite the damage caused during the installation service, Flipkart and Jeeves have failed to take responsibility for the damage or provide an appropriate resolution. I paid for a professional installation service and reasonably expected the technician to complete the work without damaging my property.
I have photographic evidence of the damaged connection to support my complaint.
I therefore request the Hon’ble Commission to:
1. Direct Flipkart and Jeeves to reimburse the additional repair expenses of approximately ₹600–₹700.
2. Refund the installation charges of ₹800, considering the negligence and damage caused during the service.
3. Direct the companies to compensate me for the inconvenience, mental harassment, and unnecessary time spent resolving this issue.
4. Take appropriate action against the responsible service provider and ensure accountability for the damage caused to my property.
I am willing to provide the purchase invoice, installation payment details, photographs of the damaged plumbing connection, and copies of my communications with Flipkart and Jeeves as evidence.
I request the Hon’ble Commission to consider my complaint and provide appropriate relief under the Consumer Protection Act, 2019.
Yours faithfully,
Kunwar
