- Dealer Name
- Flipkart
- Company Name
- Flipkart
- Product Name
- Water gyser
- Customer Care Number
- NA
- Loss Amount
- 700
- Ratings
- Opposite Party Address
- Flipkart and jeeces
I purchased a Crompton Geyser/Water Heater through Flipkart for ₹4,561.00 under the following order details:
I paid approximately ₹800 towards installation and associated charges for the geyser. The installation was carried out by a technician assigned through Jeeves Consumer Services Private Limited.
During the installation process, the technician damaged my existing bathroom wall plumbing connection pipe for the geyser. This damage has affected my property and requires additional plumbing repair work. I now have to arrange the repair independently, which is expected to cost approximately ₹600–₹700.
Despite paying for the product and installation service, I have suffered property damage and additional financial loss due to the negligence during installation. I contacted the concerned companies to seek a resolution, but neither Flipkart nor Jeeves has taken satisfactory responsibility for the damage or agreed to resolve the issue.
I have photographs of the damaged plumbing connection as evidence and can provide the purchase invoice, installation payment details, and copies of my communications with the companies.
The conduct of the opposite parties amounts to alleged deficiency in service and negligence, resulting in financial loss, inconvenience, and mental distress.
Relief Requested:
I request the Hon’ble District Consumer Disputes Redressal Commission to consider my complaint and grant appropriate relief under the Consumer Protection Act, 2019.
I am submitting this complaint with the available supporting photographs and order documents for consideration.
- Order ID: OD438865179702211100
- Order Date: 12-10-2026
- Invoice Date: 14-10-2026
- Product: Crompton Geyser/Water Heater
- Order Value: ₹4,561.00
I paid approximately ₹800 towards installation and associated charges for the geyser. The installation was carried out by a technician assigned through Jeeves Consumer Services Private Limited.
During the installation process, the technician damaged my existing bathroom wall plumbing connection pipe for the geyser. This damage has affected my property and requires additional plumbing repair work. I now have to arrange the repair independently, which is expected to cost approximately ₹600–₹700.
Despite paying for the product and installation service, I have suffered property damage and additional financial loss due to the negligence during installation. I contacted the concerned companies to seek a resolution, but neither Flipkart nor Jeeves has taken satisfactory responsibility for the damage or agreed to resolve the issue.
I have photographs of the damaged plumbing connection as evidence and can provide the purchase invoice, installation payment details, and copies of my communications with the companies.
The conduct of the opposite parties amounts to alleged deficiency in service and negligence, resulting in financial loss, inconvenience, and mental distress.
Relief Requested:
- Reimbursement of the actual plumbing repair expenses, estimated at ₹600–₹700, subject to the final repair bill.
- Refund of the ₹800 installation charges due to the deficient installation service.
- Reasonable compensation of ₹10,000 for inconvenience, mental harassment, loss of time, and the trouble caused.
- Reimbursement of reasonable litigation expenses of ₹2,000.
- Appropriate directions to Flipkart and Jeeves to investigate the incident, accept responsibility where established, and provide a satisfactory resolution.
I request the Hon’ble District Consumer Disputes Redressal Commission to consider my complaint and grant appropriate relief under the Consumer Protection Act, 2019.
I am submitting this complaint with the available supporting photographs and order documents for consideration.
