Complaint Regarding Spoiled Country Delight Curd 900g | Order #OD338786786913369500

soumyadeep.ghanty

New member
Seller Name
Flipkart minutes
Company Name
Flipkart
Product Name
Country Delight Curd 900g
Website Name
https://www.flipkart.com/flipkart-minutes-store?marketplace=HYPERLOCAL
Loss Amount
83
Ratings
2.00 star(s)
Dear Flipkart Customer Support,

I am writing to raise a complaint regarding the Country Delight Homestyle Curd Plain Curd, 900g delivered to me under Order

#OD338786786913369500, placed on 3 October 2026.

When I received the order, the curd packet itself looked suspicious and did not appear to be in proper condition. Initially, I noticed the unusual appearance of the packet, and after opening it and transferring some of the curd into a bowl, I immediately noticed that the curd had a strong and unpleasant smell, indicating that the product may have been spoiled or improperly stored.

I have attached photographs as evidence showing:

The condition of the curd packet at the time of delivery.
The packaging and product condition.
The curd after opening the packet.
The order details showing that the product was purchased through Flipkart.
I did not consume the product just a spoon because of the smell and the condition I observed.

The product was charged at ₹83, and I am requesting a full refund of ₹83 for the affected product. This is a food-quality and safety concern, so I request that this complaint be properly investigated rather than treated as a normal return request.

Please also let me know whether the product needs to be collected for quality inspection. I can provide the photographs and any additional information required.

I expect Flipkart to resolve this promptly and process the refund for the spoiled product.

Order ID: OD338786786913369500
Product: Country Delight Homestyle Curd Plain Curd, 900g
Amount: ₹83
Order Date: 3 October 2026

Regards,
Soumyadeep Ghanty

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